SwaadSathi™ is a technology-enabled food ordering and delivery platform created to make discovering, ordering and enjoying food simpler for customers while providing restaurants and delivery partners with a transparent and efficient digital ecosystem.
The SwaadSathi Platform is operated and managed by Workfeast Technologies Private Limited.
Food brings people together, but ordering food online should also be simple, affordable and rewarding for everyone involved.
SwaadSathi was created with a straightforward idea:
We want customers to easily discover great food around them while helping local restaurants grow their digital business through transparent commercial terms, technology and dependable support.
We are starting locally with the ambition to build a trusted food-ordering ecosystem that can grow across more cities and communities over time.
SwaadSathi connects customers, restaurants and delivery partners through one technology platform.
Customers can use SwaadSathi to discover restaurants, explore menus, place food orders, make payments, choose available delivery or pickup options, track orders and access customer support.
Restaurant Partners receive digital tools to manage their online presence, menus, orders, availability and settlement information.
Delivery Partners can use the SwaadSathi Delivery Partner platform to receive eligible delivery opportunities and manage their delivery activity and earnings information.
We want ordering food to be convenient, transparent and enjoyable.
Through SwaadSathi, customers can discover:
Our goal is to make SwaadSathi useful not only when someone wants food immediately, but whenever they need a convenient food solution.
Local restaurants are at the heart of SwaadSathi.
Our Restaurant Partner model is designed around transparent commercial terms and sustainable growth.
Our current standard commercial structure includes:
12% Commission on Prepared Food
5% Commission on Eligible Packaged / Branded Products
Maximum T+2 Working Day Settlement
Our current Partner model also provides:
Commercial terms may be revised in the future in accordance with the applicable Restaurant Partner Agreement and prior communication requirements.
Delivery Partners play an important role in connecting restaurants with customers.
SwaadSathi aims to provide Delivery Partners with technology that supports:
Our goal is to build a delivery network where technology, communication and transparent information make everyday delivery operations easier.
Our mission is to build a fair, transparent and technology-driven food ecosystem that benefits everyone participating in it.
Help customers discover and order food conveniently.
Help restaurants grow their online business while maintaining healthier economics.
Help delivery partners access transparent delivery opportunities supported by technology.
Help local food businesses participate in the digital economy.
Our vision is to make SwaadSathi a trusted food and local-commerce platform, beginning with strong local markets and expanding responsibly as our restaurant, customer and delivery networks grow.
We believe sustainable growth comes from creating value for every participant in the ecosystem.
We believe important prices, charges, commissions and settlement information should be communicated clearly.
We want Restaurant Partners and Delivery Partners to view SwaadSathi as a long-term business partner rather than simply another application.
We use technology to simplify restaurant discovery, ordering, payments, delivery management and Partner operations.
We believe strong local restaurants and food businesses deserve access to modern digital tools and customers.
From discovering a restaurant to receiving an order, we continuously work toward making the experience convenient and reliable.
Our focus is not simply on growing quickly. We aim to build operations that can remain sustainable for customers, Partners and the Platform.
SwaadSathi is being built as a broader food and local-commerce ecosystem.
As the Platform develops, services may include features such as:
Features and availability may vary by location and may be introduced progressively.
Because we believe a food delivery platform can grow while maintaining a balanced relationship with the businesses and people who make every order possible.
For customers, that means more choice and convenient ordering.
For restaurants, it means technology, transparent commercial terms and another channel for growth.
For delivery partners, it means technology-supported delivery opportunities and transparent information.
For SwaadSathi, it means building a business by helping the entire ecosystem grow.
For restaurant discovery, food ordering, payments, offers and order tracking.
For managing orders, menus, availability and Restaurant operations.
For managing delivery opportunities and active deliveries.
For managing Platform operations, customer support, Partner services and business processes.
We continuously work to improve the Platform as our network grows.
SwaadSathi is building its network from Lucknow, Uttar Pradesh, with a focus on developing strong relationships with local restaurants, customers and delivery partners.
Rather than simply being present everywhere, our approach is to build strong local networks and expand responsibly.
Our ambition is to take what works locally and progressively bring the SwaadSathi experience to more markets.
The SwaadSathi Platform and its business operations are operated and managed by:
Workfeast Technologies Private Limited
Registered Business Address:
569 CHA / 609 Prem NagarWebsite: www.swaadsathi.com
Customer Support: support@swaadsathi.com
Restaurant Partner Support: partner@swaadsathi.com
Delivery Partner Support: delivery@swaadsathi.com
Technical Support: +91 6389055001
Discover restaurants and order your favourite food through SwaadSathi.
Become a SwaadSathi Restaurant Partner and grow your digital business.
Explore opportunities to become part of the SwaadSathi Delivery Partner network.
Good Food. Great Mood.
For Customers. For Restaurants. For Delivery Partners.
Building a better local food ecosystem, one order at a time.
Use your current position or enter a locality, town or city.