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SWAADSATHI HELP CENTRE

Frequently asked questions about SwaadSathi

Get help with food orders, delivery tracking, payments, refunds and your account. Explore the topics below, or contact our support team for help with your request.

Account & Support

How do I contact support?

Use the Contact Us form to submit a request. Keep your private ticket link to read replies and continue the conversation.

Ordering & Delivery

How do I place an order?

Choose your delivery location, search for a restaurant or cuisine, add items to your cart and follow checkout to select delivery and payment options.

Can I track my delivery?

Open My Orders after placing an order to see its latest status and available delivery tracking.

Partners

How do I become a restaurant or delivery partner?

Choose Register Restaurant / Delivery Partner from the website navigation, or select the relevant partner department on the Contact Us form.

Payments & Refunds

Which payment methods can I use?

Available payment methods are shown at checkout and can depend on the restaurant and your location.

Where can I get help with a payment or refund?

Contact our support team with your order number and details of the payment. You can follow the response on your private support ticket.

Still need a hand?

Send a message and follow the response in your support ticket.

Contact support →