en

Terms and condition



Last Updated: 01-08-2023

Welcome to WORKFEAST TECHNOLOGIES PRIVATE LIMITED as (Swaadsathi - Fresh Food Delivery), your go-to food delivery service for scrumptious meals delivered conveniently to your doorstep. Please read these Terms and Conditions carefully before using our services. By using our platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using SwaadSathi.

1. Use of Services

You must be at least 18 years old to use our services. By using SwaadSathi, you represent that you are of legal age and have the legal capacity to enter into this agreement.

2. Ordering and Delivery

  • To place an order, you will need to provide accurate and up-to-date information, including your contact details, delivery address, and payment information.
  • You agree that you are responsible for providing clear delivery instructions and ensuring the accuracy of your order details.
  • We will make every effort to deliver your order within the estimated delivery time, but unforeseen circumstances may occasionally cause delays. We will not be liable for any inconvenience caused by such delays.

3. Payments

  • Payment for orders must be made through the designated payment methods available on our platform.
    • \r\n
  • All prices displayed are inclusive of applicable taxes and delivery fees.
  • We use secure third-party payment processors to handle transactions. We do not store your payment information on our servers.

4. Cancellations and Refunds

  • You may cancel an order before it is prepared and dispatched. Once the order is in preparation or en route, it cannot be canceled.
  • Refund requests will be assessed on a case-by-case basis. Refunds may be issued in the form of store credit or back to the original payment method.

5. Food Safety

  • We take food safety seriously and adhere to strict hygiene and quality standards. However, please be aware that we cannot guarantee the absence of allergens in our dishes.
  • It is your responsibility to inform us of any allergies or dietary restrictions when placing your order.

6. Intellectual Property

  • All content on the SwaadSathi platform, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, modify, or create derivative works based on our content without our explicit consent.

7. User Conduct

  • You agree not to use our services for any illegal, unauthorized, or prohibited purposes.
  • You shall not interfere with the proper functioning of our platform, including attempting to access restricted areas or introducing malware.

8. Limitation of Liability

  • SwaadSathi shall not be liable for any indirect, consequential, incidental, or punitive damages arising from the use of our services.
  • In no event shall our liability exceed the total amount paid by you for the specific order in question.

9. Changes to Terms and Conditions

  • We reserve the right to modify or update these Terms and Conditions at any time. The updated terms will be effective upon posting on our website.

10. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Lucknow. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Lucknow.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@swaadsathi.com. Your continued use of SwaadSathi's services constitutes your acceptance of these terms.